Effective Date: 2025
At Family Harbor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.
🔐 1. Information We Collect
We may collect the following types of personal data:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Purchase history
- IP address and browser/device information (for analytics and security)
🛒 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send promotional emails or updates (only if you opt in)
- Prevent fraud and ensure site security
We do not sell or rent your personal data to third parties.
🤝 3. Sharing of Information
We may share your information with:
- Payment gateways (e.g., Shopee, FPX, Stripe) for order processing
- Logistics partners for shipping and delivery
- Legal authorities, if required by law
All partners are expected to comply with personal data protection regulations.
🍪 4. Cookies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic via tools like Google Analytics
You can choose to disable cookies through your browser settings, though it may affect functionality.
🔒 5. Data Security
We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
👶 6. Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect data from children.
✉️ 7. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing emails at any time
To make any of these requests, contact us at:
📧 Email: [email protected]
📱 WhatsApp: +60 123456789
📝 8. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.
📞 Contact Us
If you have any questions about this Privacy Policy, please contact us:
Family Harbor
📧 [email protected]
🌐 familyharbor.com